We collaborate with our clients to ensure that our recommendations are accurate and practical.

Strategic PlanninG

Strategic planning is an organization's process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy. We will assist you in setting goals, determining actions to achieve the goals, and mobilizing resources to execute the actions. Your strategy will describe how the ends (goals) will be achieved by the means (resources). 


Performance Improvement

Performance improvement is measuring the output of a particular business process or procedure, then modifying the process or procedure to increase the output, increase efficiency, or increase the effectiveness of the process or procedure. 

In an organizational setting, performance improvement is organizational change in which Management puts into place and manage a program which measures the current level of performance of the organization and then generates ideas for modifying organizational behavior and infrastructure which are put into place to achieve higher output. The primary goals of organizational improvement are to increase organizational effectiveness and efficiency to improve the ability of the organization to deliver goods and or services. A third area sometimes targeted for improvement is organizational efficacy, which involves the process of setting organizational goals and objectives.


OrganizationAL Development and Design

 Organization development is a deliberately planned, organization-wide effort to increase an organization's effectiveness and/or efficiency, and/or to enable the organization to achieve its strategic goals.   To accomplish this, we use systematic strategies and approaches to enhance organizational productivity and individual well-being.  Operating from an "organization as dynamic system" perspective, we work with our clients to help them analyze job characteristics, work situations, and reporting relationships to configure a maximally effective organizational structure. 


ChAnge Management and transformations

Regardless of the many types of organizational change, the critical aspect of any transformation is the organization's ability to win the buy-in of its employees on the change. Effectively managing organizational change is a four-step process and must be lead by a skilled Change Manager:

1) Recognizing the changes in the broader business environment

2) Developing the necessary adjustments for their organization's needs

3) Training their employees on the appropriate changes

4) Winning the support of the employees with the persuasiveness of the appropriate adjustments



LEAN Business ProcessES improvement

 Business process improvement is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results. Using the LEAN methodology, we assist our clients in maximizing customer value while minimizing waste. Simply, we help our clients understand where value lies and help focus their key processes to continuously increase it. The ultimate goal is to provide perfect value through a perfect value creation process that has zero waste.
To accomplish this, lean thinking changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers.  Eliminating waste along entire value streams, instead of at isolated points, creates processes that need less human effort, less space, less capital, and less time to make products and services at far less costs and with much fewer defects, compared with traditional business systems. Companies are able to respond to changing customer desires, produce with greater agility, high quality, low cost, and with very fast throughput times. Also, information management becomes much simpler and more accurate.


Other related services include:  Business process design / re-design, process diagnostics, process troubleshooting.  

To discuss how we can help your business achieve positive results, please contact us at: 561.301.8730 USA or 613.406.2156 in Canada.



What We Do

Our services

​​Serving our Clients in English or in French | Services en français et en anglais.

 Telephone 613.406.2156 Canada  | 561.301.8730 USA